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  1. Utility Assistance

    Utility AssistanceConsumer Utility Assistance The Office of the Ohio … HEAP Winter Crisis Program (WCP) …

  2. Publications

    … of the Ohio Consumers' Counsel offers materials featuring consumer information on a variety of topics. General Information | Consumer Protection | Consumer Assistance | Energy Efficiency  | Electric | … HEAP Winter Crisis Program (WCP) Maintain or restore …

  3. Front Page

    … National Consumer Protection Week 2024 … Your Guide to Energy Disconnection & Reconnection There is help if you struggle to pay … Ohioans protection from utility disconnection during assistance application process. Read …

  4. Publications

    … of the Ohio Consumers' Counsel offers materials featuring consumer information on a variety of topics. General Information | Consumer Protection | Consumer Assistance | Energy Efficiency  | Electric | … Reconnect Order (SRO)  –  Formerly known as the Winter Reconnect Order (WRO) Telephone Lifeline …

  5. Natural Gas

    … Special Reconnect Order (SRO) Assistance for utility customers (regardless of income) to … Learn More Consumer Alert: Northeast Ohio Gas wants to increase your …

  6. Electric

    … for reasonable rates, reliable service, and energy payment assistance to those in need. OCC advocates for Ohioans … Learn More Consumer Alert: AEP Rate Increase AEP wants … Report Special Reconnect Order (SRO) Assistance for utility …

  7. Energy Disconnection and Reconnection

    … Ohio Consumers’ Counsel (OCC), your residential utility consumer advocate, provides this fact sheet to help you to … rights. If you need more information about financial assistance, it can be found at … of the past due balance. The “One-Third,” or Winter Heating Season Plan must be offered from Nov. 1 …

  8. Speakers Bureau

    … Ohio Consumers’ Counsel (OCC), the residential utility consumer advocate.  Amy’s first term with OCC spanned … Tonja has extensive knowledge of low-income energy assistance programs. Before joining the OCC, she worked … Plan), consumer protections, coordinating the annual winter heating season campaign which included the issuance …